return policy

At Fabella Skin Therapy, your safety and the integrity of my products are my top priority. Please review this retail return policy carefully before making a purchase.

All Sales Final on Opened Products

For hygienic and safety reasons, I do not accept returns or exchanges on any retail products that have been opened, used, or tampered with. Once a product leaves my studio, I cannot guarantee its safety, purity, or proper storage conditions. For this reason, all opened product sales are final.

Unopened & Defective Products

Unopened retail products may be eligible for return or exchange within 7 days of purchase if the product is defective or damaged at the time of sale. Items must be:

• Unopened, unused, and in original condition

• Returned with original receipt or proof of purchase

Approved returns will be exchanged for the same product or issued as studio credit only. Refunds to the original form of payment are not guaranteed.

Allergic Reactions & Sensitivities

I understand that skin sensitivities can occur. Because reactions are highly individual and outside of my control, I cannot accept returns or issue refunds for allergic reactions or sensitivities. I strongly recommend patch testing all new products prior to full use.

Gift Cards & Services

Gift cards, prepaid services, and facial packages are non-refundable and non-transferable.

California Consumer Notice

This policy is provided in accordance with California retail laws. Fabella Skin Therapy reserves the right to refuse returns that do not meet the conditions outlined above.

If you have questions about a product prior to purchase, I am always happy to help guide you to the best option for your skin.

Thank you for supporting small business and trusting me with your skincare!